Unfair, Abusive, Deceptive Debt Collection

Stop Unfair Debt Collection Abuse

If a debt collector violated your rights you may be entitled to money damages.

The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from abusing, harassing, or deceiving you. You don’t have to sit back and let the collection agencies and debt collection attorneys take advantage of you. Even if you owe the debt they are collecting they have to treat you with dignity, fairness, and respect. That’s the law.

Debt collectors and collection attorneys can even be liable to you if they violate the law. Statutory damages under the federal law can be as high as $1,000.00, but actual damage awards under the FDCPA can be much higher. You can even recover your attorneys fees which allows us to represent you for free in most cases.

Call or click for a free case evaluation today.


Client Success Stories

A debt collector threatened to have me arrested for check fraud. I was scared and had no idea whether he could actually have me arrested for fraud for failing to repay a debt I never even knew existed. I also didn’t want the collection agency to send police to my work or tell my employer I owed a debt I did not owe. This collector called me many times and made the same threats to arrest me for check fraud. He even called my co-workers, family members, and even my employer. Mr. Stephenson quickly calmed me down and stopped the collection calls. He then sued the collection agency getting me a huge settlement for the collection abuse I endured. Because of Mr. Stephenson’s hard work and perseverance, I no longer fear debt collectors.

Account Manager
West Jordan, Utah

Debt collectors cannot abuse, harass, or lie to you. For example, debt collectors may not:

  • Threaten you with arrest
  • Threaten to revoke your driver’s license
  • Garnish your wages or bank account for a debt that isn’t yours
  • Sue you for identity theft debts
  • Disclose the debt to third parties
  • Contact you when you are represented by an attorney
  • Call you at inconvenient times or places

More Examples of Actionable Unfair Debt Collection Practices

Threats of arrest or to press criminal charges against you

Many debt collectors threaten to have you arrested. Threatening to arrest you is one of the more egregious unfair debt collection tactics that is prohibited by the Fair Debt Collection Practices Act (FDCPA). Threats of arrest can cause substantial emotional damages to a consumer who falls prey to this abusive debt collection tactic.

False statements or threats

Under the FDCPA, debt collectors are prohibited from making false, deceptive, or unlawful statements or threats. Even so, false statements and threats are a common violation. These collection abuses occur when collectors and even debt collection attorneys lie about their names, company addresses, or the amount of the debt. Other false statements and threats occur when collection agencies lie about their ability or willingness to sue you and others even lie about whether or not you owe the debt at all. Many consumers have actually paid debts they never owed in the first place because a debt collector convinced them to pay by making unlawful false statements or threats.

Suing you for an old debt

Debt collectors can legally attempt to collect debt that is outside the statute of limitations. They cannot, however, sue you for a debt that is outside the statute of limitations. If they sue, or threaten to sue you when the debt is outside the statute of limitations they are violating the FDCPA and you can sue them for damages without concern for a counterclaim since the debt is too old for them to sue you. Be careful though. The statute of limitations needs to be raised as an affirmative defense if the collection agency sues you and there can be a lot of confusion about when the statute of limitations begins to run. Consumers are often confused about which statute of limitations applies in different cases so contact an attorney if you are unsure about any issues dealing with the statute of limitations to collect the debt.

Pretending they are not a debt collector

Debt collection attorneys and many debt buyers frequently claim that since they are attorneys or have purchased the debt they are not considered debt collectors and are not subject to the FDCPA. That claim is false. It has been well-established by the courts that collection attorneys and debt buyers who purchase the debt when it is past due are debt collectors and are subject to the FDCPA just like any other debt collection agency.

Collecting a debt that is already fully paid

It is surprising but true. Some debt collectors will attempt to collect debt that is fully repaid. Doing so is considered an unfair debt collection tactic that violates the FDCPA.

Disclosing the debt to your friends, neighbors, or employer

Other than your spouse, debt collectors may not disclose the existence of a delinquent debt to your family, friends, neighbors, co-workers, employer, or other third person. Debt collectors often violate this part of the Fair Debt Collection Practices Act. Disclosing the debt to third parties is humiliating and is thus a very effective unfair debt collection tactic.

Calling your cell phone without your permission

Debt collectors may not use an autodialer to call your cell phone to collect a debt unless they have your permission first. In many cases, you gave permission to auto dial your cell phone to the original creditor but you can always revoke that permission. Be warned however. If a debt collector cannot auto dial your cell phone it may choose to sue you instead. Consider talking to a consumer protection attorney before revoking permission to auto dial your cell phone.

Lying, using abusive language, or harassing you

It is considered unfair debt collection conduct for debt collectors to harass you, lie to you, or abuse you with harsh or profane language. Many collectors use these abuses to coerce you into paying a debt. Some are so effective at this coercion they can get consumers to pay debts that were never theirs to begin with. Don’t fall prey to this abuse. Profane language, lies, and harassment are unlawful debt collection tactics.

Threatening to garnish your wages or seize your bank accounts

A debt collector may not garnish your wages or seize your bank accounts unless and until it has obtained a judgment against you. If the collection agency is threatening to garnish your wages or seize your accounts before it has obtained a judgment it is violating the FDCPA.

Suing you in an improper venue

Generally, debt collectors can sue you in only one of two places and it is an unfair debt collection strategy to sue you anywhere else. They can sue you in the place where you signed the contract or it can sue you where you reside at the time of the lawsuit. The only exception is when the debt collection agency is suing you to enforce an interest in real property that secures your obligation. Then, it can sue you only where that real property is located. If a debt collector sues you anywhere else, it is violating the Fair Debt Collection Practices Act.

Contacting you when you are represented by an attorney

If you are represented by an attorney for any reason that pertains to the debt at issue, debt collectors may not contact you. Instead, they are required to speak with your attorney. This only counts, however, if you actually have an attorney and have informed the debt collection agency of his name and contact information.

Calling you at inconvenient times or places

The FDCPA limits the hours in which a debt collector may call you to collect the debt. Those hours are presumptively limited in the FDCPA to between 8:00 a.m and 9:00 p.m., your local time. Under the Fair Debt Collection Practices Act collection agencies are also prohibited from calling you at any time or place that it knows is inconvenient to you. For example, if you work the graveyard shift and have to sleep until noon every day, the collection agencies cannot call you before noon once they know it is inconvenient for you to get morning calls. The same is true for calls to your work. Collection agencies cannot call you at work if you inform them that calls at work are inconvenient or not allowed by your employer, if true.


Don’t Be a Victim. Stop Abusive Debt Collectors!

If you are being harassed or abused by a debt collection agency or law firm please contact us for assistance. The list of FDCPA violations provided above is not a complete list of violations. Other abusive or unfair conduct can violate the FDCPA, even if it is not specifically listed in the statute.

With over twelve years of consumer protection experience we can stop debt collectors from illegally threatening you, harassing you, or taking any other unfair debt collection action against you. We can stop the calls and make debt collection agencies pay you up to $1,000.00 or more if you are damaged by their unlawful conduct. The Fair Debt Collection Practices Act even allows us to collect our attorneys’ fees from the debt collector or law firm that is abusing you so you don’t have to pay our fees.